Indore - Birla Sun Life Insurance Company Ltd. (BSLI) has won the prestigious 'Good Corporate Citizen Award' for the year 2009-10 in Mumbai under the newly introduced category of 'Banking and Financial Institutions.' 'Good Corporate Citizen Award', introduced by Bombay Chamber of Commerce and Industry in 1993, aims to recognise and honour conspicuous achievement by corporate in terms of service to the civic community, in addition to outstanding operational performance.
BSLI has bagged this accolade by undertaking a number of key initiatives that have resulted in an all inclusive stakeholder engagement. 100% Claims Settlement Ratio and setting up of a Policy Holders' Grievance Redressal Committee has given a distinct customer centric identity to BSLI amongst the peers.
While engaging into several employee welfare programs, the organisation also conducts annual staff surveys to gauge employee satisfaction and constantly revises the staff training and development modules to suit the ever changing Insurance environment.
At BSLI corporate social responsibility means managing business responsibly and sensitively, and to include social, economic and environmental factors in every decision to ensure long -term business success. The company has partnered in several community programs through the well-known 'Terry Fox Run' and 'Save the Children' initiatives in addition to in-house energy and paper conservation drives.
Commenting on the award, Mr. Jayant Dua, Managing Director, Birla Sun Life Insurance stated "We are happy to receive this award from the Bombay Chamber of Commerce and Industry. It is recognition of our constant endeavour to give back to society, consistently better our performance and add value to our customers' needs."
